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HIStalk Practice Interviews Robert Tennant, Senior Vice President, Government Affairs, MGMA

October 20, 2014 News No Comments

Robert Tennant, Senior Vice President, Government Affairs at MGMA, chats with HIStalk Practice about the search for new leadership, hot-button physician issues, and what to expect at this year’s annual conference, taking place October 26-29 in Las Vegas.

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How is the hunt for new leadership going?

There has been significant interest in the MGMA CEO position and candidate applications continue to come in daily. The search committee is confident we will be able to identify a passionate leader who understands the current landscape of healthcare change and the value of physician-administrator teams in improving the quality of patient care.

Aside from the search for a new CEO, what is keeping MGMA busiest right now as it relates to advocating for physicians and the challenges that they’re going through?

Issues surface and change almost on a daily basis; certainly, the one that is what I would call “hot” right now is Meaningful Use. As you probably know, there was a final rule that came out at the beginning of September, adding flexibility to the Meaningful Use program for 2014, but it came out very late. A lot of effort was expended trying to educate our members on what was included. We put out, for example, an analysis of that rule to help members navigate it.

We found, not surprisingly, that there were a number of small but important issues on the administrative level. For example, the flexibility afforded in the final rule allows new EPs to use 2011 certified technology to report Meaningful Use and avoid the penalty in 2015, and get the incentive for 2014. However, the CMS website was not updated to allow these EPs to attest using the flexibility afforded to them. It’s a catch 22. They did everything that was expected of them only to find out that they would not be able to attest until mid-October. As you can imagine, grossly unfair. We wrote letters to communicate this concern directly to CMS. They’re working on it. We’re hoping that they’ll come up with some resolution.

Another issue that just percolated – one of the ways that they tried to harmonize the Physician’s Quality Reporting System in Meaningful Use – was to allow an EP to use the Group Practice Reporting Option to submit the CQM, which would count towards Meaningful Use, which is great. It’s a nice way to harmonize the two programs. However, there was a glitch. For example, if you submitted your Meaningful Use attestation in the third quarter, there was a box you had to check that said, "I will be submitting my quality data within two months." As you know, PQRS is all-year reporting, so you would fail Meaningful Use because CMS didn’t think through their own website. Again, we raised that issue and they’re looking into it, and we’re hoping that we’ll have a resolution. These are sort of the small-in-scope administrative issues preventing a pretty significant number of EPs from success in the program.

There’s also a bigger issue. When they released the proposed rule back in May, we submitted a very lengthy comment letter, which outlined what we thought was a pretty reasonable set of changes to the program to ensure that the train would stay on the track. One of the things we asked for was that the shortened reporting period for 2014 be extended to 2015, because the problems EPs are facing this year are not magically going to disappear come January 1. They of course did nothing in the final rule. CMS basically just rubber stamped the proposed rule. They didn’t add any additional flexibility to the program. And so it’s now gotten the ear of Congress.

Are you referring to the Flex-IT Act? How do you see that playing out?

The Flex-IT Act is one of those rare birds in Congress. It’s a bipartisan bill introduced by Renee Ellmers, a republican from North Carolina, and Jim Matheson, a democrat from Utah. There is a lot of interest in this. Everybody recognizes that there’s a problem. The question is, can we get the bill through, either attached to something else or as a standalone? I don’t know. We’re certainly working hard to make that happen.

The fact that members of Congress are raising the issue and making calls to CMS really helps raise the visibility of the problem. That lack of flexibility is going to more than just hamper physicians. It might actually impede them from meeting Meaningful Use criteria in 2015. Even if the bill does not go anywhere, we think the message is absolutely crystal clear to CMS that they need to take action. As we say in Washington, I’m cautiously optimistic that we’ll see something happen. Again, it’s unlikely that this will pass as a standalone bill, but raising the issue is likely to at least provoke some response from the administration.

And just to reiterate, this is not a partisan issue. This is not republicans bashing the administration. We get support from both sides of the aisle. Senator Durbin’s office has been very sympathetic, and was already planning on making calls to the secretary. Clearly, everybody wants the program to succeed. We’re all trying to arm physicians with the tools they need to continue down the pathway of Meaningful Use, and ultimately to interoperability, where we all want to be.

I’d like to get MGMA’s take on Ebola and EHRs – how are your members processing all this? It seems like a hospital issue at this point, and may not be as relevant for smaller practices.

First of all, this was not a small hospital in backwater Texas. This was, I believe, a level six or seven hospital on the HIMSS scale. This facility was incredibly, powerfully, attuned technologically. They have an Epic system. The "failure," which some have attributed to the technology, is clearly a workflow issue – one that prevented information properly transferring from the nurse to the physician. Was it human error? I can’t comment on that. The broad issue here that impacts physician practices is that in a rush to try to meet all of these government mandates, something is going to slip.

Vendors are struggling to get products updated because of the tight timeframes, get them into practices, get staff trained, and then go live. We’re finding that, because everybody is in such a rush, there are problems and glitches to the tune of sometimes 50 or 100 patches issued to fix them. The vendors are trying their best to meet the tight timelines, to allow their clients to be successful in Meaningful Use. Ultimately, when you rush these types of installations, patient safety becomes an issue. I don’t know if this Ebola case was something like that or something else entirely, but it’s inevitable that if you rush these installations, you rush the development of the software, there are going to be problems.

That’s another reason why the Ellmers-Matheson bill is important and our recommendations are critical. We don’t want there to be patient safety issues associated with technology. That’s what’s going to derail the industry. I can’t emphasize this enough as another reason as to why we want Meaningful Use to be a little more thoughtfully rolled out. I think it’s incumbent upon the government to really look at the recommendations from MGMA and other provider groups, because again, we’re not asking for the program to be scuttled or delayed. We’re simply asking for the needed flexibility for both software vendors and their clients, our members.

Your members must have a love/hate relationship with Meaningful Use by this point. Would you say that’s accurate?

I think we’ve morphed into having a lot less love and a lot more hate. I go out on the road and I speak to a lot of our state chapters and I have never seen the level of frustration that I’ve seen in the last few months, and not just with Meaningful Use. It gets into some of the other topics we’ll cover. The overall frustration level with the requirements put on them by government is simply overwhelming.

It’s not that practices don’t want to participate in these programs, or that they don’t want to offer high quality care to patients, or that they don’t want to report quality. They want to do all of that. But when they’re asked to do things that frankly are outside the scope of their practice, that don’t add any value to the practice or patient care, that cause them to have to do multiple reports with the same data for multiple government programs, that get them penalized when they’ve made the investment and made a good faith effort to meet the mandates … I think these issues have just angered the physician practice community to a level that I’ve not seen before.

How do you see these issues being addressed? How does MGMA plan to address them at the conference?

As you can imagine, one of the challenges logistically is that we had to submit our abstracts almost a year in advance. Like many of us, I assumed that we would have gone live with ICD-10 by now, so I specifically put a pretty generic title on my presentation so that it gives me the flexibility in my session on HIT to talk about almost anything. I’ll be focusing on Meaningful Use, ICD-10, and the administrative simplification initiatives contained in the Affordable Care Act. I’ve only got a little over an hour, so I’m going to be rushing.

Our members want action items, not regurgitated information. They want to not only understand what they are required to do, but also understand what kind of assistance they might need in getting there. I will be very heavily focused on identifying resources, giving them action items, checklists, things like that, to help them navigate what I think is probably the most challenging waters they’ve been in for some time.

One of the difficulties for attendees at these types of large national conferences is there will be two, three, or four sessions at the same time. It’s very difficult to really maximize your educational opportunities, so we’re offering shorter sessions to allow more content to be pushed out to members. Longer sessions will be offered for the more complicated topics that require additional time.

What will set this year’s event apart from past conferences?

I think part of it is that 2015 promises to be one of the most difficult years for practices. You’ve got a combination of things: The exchanges are hitting their stride; more patients are using the exchange products; many of the administration simplification initiatives are coming to fruition; and you’ve got issues about payment.

Meaningful Use, of course, starts on January 1, and we’ve got our old friend ICD-10 rearing its head October 1. Adding fuel to the fire are the looming SGR cuts. I’m waiting for some good news to come for 2015. I don’t see any on the horizon, quite frankly. Actually, there is one exception. EHNAC has developed in concert with WEDI a practice management system accreditation program that is going to accredit practice management software for not only the standard features and functionality, but the ACA mandates as well. It will give practices a little more confidence that when they purchase an accredited system, it will meet a certain level of standards, including standards for security. The program should launch if not late 2014, then early 2015. I think it will be a very, very important process to start to standardize software used in practices.

How does MGMA differ from an event like HIMSS or HFMA?

I’ve been to a lot of different conferences, and I’ve never seen as many hugs as I have at MGMA. It’s a very collegial group of folks. For a lot of them, it’s the only time they see colleagues and friends who live on the other side of the country. People like to gather – they’ll have lunch with a group of administrators focused on hematology or large groups or multi-specialty groups, or ones that are looking to purchase or to be bought. They’re all focused on the same set of issues, whereas it’s all over the map at HIMSS.

You’ll find that it’s an incredibly friendly group of folks. Obviously they’ve got concerns and issues, but it’s really an opportunity for them to network and chat with colleagues that are facing very similar, if not identical, problems. The educational sessions are always fantastic. I’ve never heard anybody come away from the conference and say, “I didn’t learn anything there.”

What other sort of issues are going to be hot topics at this year’s conference. Did you have anything you wanted to add?

Privacy and security is an issue that just won’t go away, especially because consumers are becoming more aware thanks to big commercial breaches at places like Target and Home Depot. Practices have been put on their guard, and so I want to really get into some specifics in my presentation about action items they can take. You can hire a consultant and spend tens of thousands of dollars, but practices don’t have that, so I’m looking to identify some high-impact, low-cost ways of implementing HIPAA privacy and security standards, and also ICD-10. People just don’t have $100,000 to get ready for ICD-10. We’ve got to find ways to give them a pathway forward without breaking the bank.


Contacts

Mr. H, Lorre, Jennifer, Dr. Jayne, Dr. Gregg, Lt. Dan, Dr. Travis

More news: HIStalk, HIStalk Connect.

Get HIStalk Practice  updates.
Contact us online.

JennHIStalk

From the Consultant’s Corner 10/20/14

October 20, 2014 News No Comments

Considering Joining an Employed Physician Network? Three Questions to Ask

In today’s healthcare environment, physician practices are experiencing more and more challenges that impact their ability to deliver quality care and keep the doors open. Along with the pressures of seeing and treating patients, physicians face shrinking margins, declining reimbursement and a lack of capital to invest in needed technology, including EHRs and practice management software. They can also have difficulties with negotiating managed care contracts, particularly in the context of shifting reimbursement strategies.

All these pressures are driving both small and large practices to consider different business models, including an employed physician network.

Primary benefits of an employed physician model

For some physicians, moving to an employed model is a survival strategy to address the challenges of running a practice and maintaining a strong bottom line. By participating in this type of arrangement, a physician can concentrate on delivering optimal patient care and leave the “business” side of the practice to the larger network, gaining a greater sense of security.

Joining an employed network also puts the physician in a stronger position during managed care contract negotiations because physicians have greater bargaining power when they approach negotiations as a group. This is especially important given the current payment landscape because without well-considered contracts, a physician could lose substantial revenue.

Practices need the right technology in place to take advantage of new opportunities for population health management and other programs that generate additional revenue. However, many physicians do not have the financial resources to adopt these solutions. An employed network provides greater support for technology investments so practices can add, upgrade, and maintain new EHRs and revenue cycle systems that enhance clinical quality and financial performance.

Being part of an employed physician network can also help physicians maintain regulatory compliance. Through this model, physicians have access to the knowledge and resources of the larger system to ensure they adequately meet new and emerging requirements. This is particularly helpful given some of the difficulties physicians face with understanding the growing number of federal rules and regulations that impact both care delivery and business operations.

Finally, joining an employed network offers the opportunity to share professional liability risk, which may result in better premium rates and reduce potential exposure.

Three questions to ask when considering an employed network

Although an employed physician model has its advantages, it is not for everyone. As such, it’s important for physicians to engage in robust due diligence to make sure joining an employed network is the right decision. Some key questions to consider during this analysis include:

  1. What is the compensation model? I recommend checking any proposed agreement against peer data to ensure compensation is reasonable and fair. MGMA makes a logical starting point for this comparison. I would also suggest looking closely at the way performance is measured. For instance, assess whether incentives reflect both productivity and quality measures, and look for alignment with specific specialty and clinical service line measures as well.
  2. How are physicians represented in the governance model? It is important to understand which employed physicians serve on the board and the extent of their responsibilities and duties — as well as the board’s. Physicians should be clear about how and to what degree physician representatives act as the voice for all physicians in the network.
  3. What is the future of the health system? By reviewing business results, volumes, strategic plans, and growth projections, a physician can gauge the current and future health of the system he or she is considering joining. Note that if there is a pending merger or other business model or market change, the health system’s future may be less clear. Keep in mind that an acquisition changes organization dynamics and the practice environment.

As changes continue in healthcare, more physicians undoubtedly will seek to participate in employed physician networks. Deciding to remain independent or become part of an employed group requires careful evaluation of the financial, environmental, and operational factors in each scenario. In the end, the best choice will allow the physician to give priority to what he or she is trained to do — care for patients.

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Jerry Broderick is an executive management consultant at Culbert Healthcare Solutions.


Contacts

Mr. H, Lorre, Jennifer, Dr. Jayne, Dr. Gregg, Lt. Dan, Dr. Travis

More news: HIStalk, HIStalk Connect.

Get HIStalk Practice  updates.
Contact us online.

JennHIStalk

News 10/16/14

October 15, 2014 News No Comments

Top News

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ONC convenes the first joint meeting of the Health Information Technology Policy and Standards Committees to hear a final report from the Joint JASON Task Force, an update from the Interoperability Governance Sub-Committee, and an interim report from Erica Galvez, ONC’s interoperability and exchange portfolio manager. Galvez explained that physicians are lagging  behind hospitals when it comes to electronically exchanging patient data. She noted that just one-third of physicians could exchange different types of patient data such as lab results, medication lists, and problem lists.


HIStalk Practice Announcements and Requests

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Don’t miss the HIStalk “Must-See” Exhibitors Guide for MGMA 2014. More than 25 HIStalk sponsors and their offerings (plus a few networking event invitations) are represented in the digital guide, which is also available as a downloadable PDF. Thanks to our sponsors for supporting HIStalk, HIStalk Practice, and HIStalk Connect. Be sure to give them a thumbs up and a few minutes of your time while roaming the MGMA exhibit hall.

Watching: The recent spate of sensationalist and often inaccurate Ebola headlines prompted me to revisit this hilarious “linkalist” clip from Portlandia.


Acquisitions, Funding, Business, and Stock

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Population health management vendor Welltok closes $25 million of a planned $37 million funding round led by Bessemer Venture Partners. The company expects to close the remaining funds by the end of 2014. BVP Partner Stephen Krause will become a member of Welltok’s Board of Directors.

Ability Network acquires MD On-Line Inc., which provides electronic healthcare solutions to ambulatory providers. Terms of the deal were not disclosed.

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Mercom Capital Group reports that the top five VC funding deals in Q3 2014 were the $70 million raised by DXY, $52 million by Proteus Digital Health, $50.3 million by Teladoc, $50 million by Chunyu, and $30 million by HealthEdge. Total funding for the quarter amounted to $956 million via 212 deals.


Announcements and Implementations

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Riverchase Dermatology (FL) launches online visits through its patient portal via the DermatologistOnCall white-label solution from Iagnosis.

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Highlands Physicians Inc. selects MTBC as its preferred vendor partner for EHR, PM and revenue cycle management services. HPI is an IPA that provides group purchasing and managed services to over 1,100 physicians in Tennessee and Virginia.

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Regional Medical Imaging (MI) installs the Merge Notifi email appointment reminder system through a partnership with Merge Healthcare and HIT Application Solutions.

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The Alaska Department of Corrections implements MedUnison’s DocSynergy EHR throughout its system of 12 correctional facilities.

Allscripts will offer Shareable Ink’s documentation solution for surgical and clinical documentation for Sunrise. The two companies have done a bit of personnel swapping over the last year: Shareable Ink CEO Laurie McGraw was chief client officer at Allscripts, while Greg Shorten, SI’s chief growth officer, previously served as vice president of sales at Allscripts.


Government and Politics

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Nonprofit research firm Battelle secures a four-year, $16 million contract to take over the central IT infrastructure CMS uses to develop, maintain, and analyze Medicare quality and efficiency data.

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The AMA issues a Meaningful Use blueprint that calls for CMS to make over a dozen changes to penalties, incentives, thresholds, measures, and more. (You can view Mr. H’s breakdown here.) It’s refreshing to see a trade organization offer concrete ideas, rather than nebulous concepts and timetables. The blueprint no doubt echoes the sentiments of many providers, including OCHIN CMIO Tim Burdick, MD, who in a recent HIStalk interview called for a team of industry leaders to come up with “30 clinical data elements that are needed to improve Triple Aim.”


Research and Innovation

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Bionym begins shipping Nymi heart rhythm-based password wristbands to developers. Partner Brivo Labs is in the process of using it to develop an access control system that unlocks doors with a person’s Nymi-authenticated identity.

Philips Healthcare begins Netherlands hospital trials of a wearable COPD monitoring sensor that collects information on physical activity, respiratory indicators, and sleep disturbances.


People

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ONC names Lucia Savage, JD (UnitedHealthcare) as chief privacy officer, replacing Joy Pritts, who resigned in July.


Other

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The local business paper highlights the work athenahealth is doing to create an algorithm within its EHR that assesses Ebola risk. Its developers are also releasing a new platform to help providers ask the right questions around travel, and alert them if a patient has been to an Ebola-affected region. Senior Manager of Clinical Content Brian Anderson, MD noted that, “We’ve gotten a lot of requests from our clients to understand the new guidelines. We get about three a day asking what can they do to meet this new concern that’s emerging.”

CDC and ONC will present a webinar on Thursday, October 16 at 1:00 p.m. ET to encourage providers and EHR vendors to work together to develop Ebola screening tools. CDC’s Ebola team will present its detection algorithms and travel history/medical signs checklists.

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Healthcare workers express outrage over a Halloween costume website’s peddling of an Ebola containment suit.

France’s new healthcare bill includes renewed focus on digitizing medical records, which it has attempted in the past with limited success. The bill also includes a binge drinking ban, which might be the harder of the two to enforce in a country that “has long been known for measured – but considerable – booze consumption.”

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An enlisted service member experiences Google Glass withdrawal symptoms while undergoing treatment for alcohol addiction through the U.S. Navy’s Substance Abuse Rehabilitation Program. The patient, who had worn the device 18 hours a day for two months, became irritable when stripped of the device, had a hard time focusing, experienced his dreams as if through the narrow view of the headset, and repeatedly placed his index finger to the right side of his face as if trying to turn it on.


Sponsor Updates

  • Greenway Health’s SuccessEHS is prevalidated by NCQA to receive 27 points in auto credit toward PCMH 2011 scoring.
  • HIMSS Analytics names Leidos Health a Certified Educator of the DELTA Powered Analytics Assessment.

Contacts

Mr. H, Lorre, Jennifer, Dr. Jayne, Dr. Gregg, Lt. Dan, Dr. Travis

More news: HIStalk, HIStalk Connect.

Get HIStalk Practice  updates.
Contact us online.

JennHIStalk

News 10/14/14

October 13, 2014 News No Comments

Top News

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Lifestyle healthcare company Alphaeon Corp. acquires patient engagement technology business TouchMD for $22 million. TouchMD was founded by Fusion Media Inc., known for touch-screen presentations for luxury real estate developments. The acquisition is an interesting example of a fundamentally non-healthcare company successfully cashing in on the current digital health craze.


Webinars

October 21 (Tuesday) 1:00 p.m. ET. Electronic Prescribing Of Controlled Substance Is Here, What Should You Do? Sponsored by Imprivata. Presenters: William T. “Bill” Winsley, MS, RPh, former executive director, Ohio State Board of Pharmacy; Sean Kelly, MD, physician, Beth Israel Deaconess Medical Center;  David Ting, founder and CEO, Imprivata. Providers are challenged to use EPCS to raise e-prescribing rates for MU, improve physician productivity, reduce fraud and errors, and meet New York’s March 2015 e-prescribing mandate. Hydrocodone painkillers such as Vicodin have moved to Schedule II, with the higher CS prescribing volume adding another reason to implement e-prescribing. This webinar will describe why organizations should roll out EPCS, presented from the perspectives of pharmacy, compliance, physicians, and technology.


Announcements and Implementations

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Behavioral healthcare provider Community Connections (AK) selects Essentia EHR, revenue cycle management, and office administration software from Lavender & Wyatt Inc.

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Agility Health launches AgileRPM practice-management software for physical therapy, occupational therapy, and speech pathology clinics, as well as hospital outpatient rehabilitation departments..

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MMS Analytics launches healthcare price transparency tool MyMedicalShopper.com. The comparison tool will first roll out to patients in New Hampshire, followed by the rest of New England in 2015 and nationally in 2016.

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Palmetto Primary Care Physicians (SC) taps eGroup to help it design, deploy, and support the practice’s new IT infrastructure, which will include EHR, care coordination, population health, and revenue cycle technologies. PPCP is building a $135 million, 50-acre healthcare campus in Nexton, which will be the state’s first community equipped with fiber-optic Internet service.

Allscripts announces GA of the FollowMyHealth Achieve care management solution for Touchworks and Sunrise users.


Government and Politics

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ONC adds a dozen primary care physicians and administrators to its Health IT Fellows Program. Heading into its second year, the program empowers fellows to promote productive dialogue about healthcare IT within their communities, and to assist local practices in leveraging Meaningful Use.

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The local paper details the Military Healthcare System’s use of secure messaging, and the desire to rebrand the Relay Health solution that has been in use since 2010 under one name across all military branches. The Relay Health contract is up for renewal in 2016.

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ONC’s annual report to Congress on health IT adoption and HIE (clocking in at 54 pages) reveals that 39 percent of office-based physicians in 2013 reported electronically sharing patient health information with other providers, while 14 percent indicated they shared patient information with providers outside their organization.

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Healthcare IT consultant Tom Munnecke, an early developer of VistA, puts ONC’s latest round of statistics in perspective: “Providers see their information as a proprietary advantage over their competitors. They have no intrinsic motivation to spend money to share information with others. They would much rather keep it internal, locking in their patients to their system and their services. It becomes a game: How can they do the least amount of sharing but still earn their incentive payments?”

Opponents of California’s Proposition 46 – which would quadruple the maximum allowed pain and suffering medical practice award, mandate drug and alcohol testing of physicians, and require that physicians and pharmacists look up controlled substance prescription patients in the little-used CURES drug abuser database – launch a voter campaign suggesting that the CURES database would be vulnerable to hacking. Many of the coalition’s members are healthcare providers and member organizations.


Research and Innovation

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Google confirms it is testing a service that offers users video chats with physicians when they search online for symptoms, conveniently intercepting them before they get to competing sites like HealthTap or Doctors on Demand. The company is partnering with Scripps Health (CA) and One Medical Group in its pilot project. Lt. Dan provides a more thorough explanation of Google’s likely plans here.


Other

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Forbes highlights Privia Health and Aledade as companies helping independent practices stay afloat. Privia, a physician practice management company that deploys athenahealth’s EHR across its practices, received $400 million in funding last month and is set to expand to New York, Florida, Texas, and Atlanta by 2017.

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The local paper highlights the process Everett Clinic (WA) has made with healthcare technology such as touchscreen check-in kiosks and Epic’s My Chart patient portal. Online appointment scheduling via the portal will eventually roll out to the clinic’s 44 specialties.

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William Thornbury Jr., MD discusses the success Medical Associates of Southern Kentucky has seen with implementation of lean systems principles, including development of the mobile health Me-Visit app. “All of this came from attending that Lean Systems Certification class four years ago,” Thornbury says. “I had no idea how much it would change my life.”

Kaiser Permanente is working on supply chain redesign, hoping to reduce duplicate inventory, increase patient care time of nurses, and manage expired and recalled items. They are also scanning product ID barcodes into the EHR so that product effectiveness can be reviewed electronically afterward.

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The Washington Post publishes a comprehensive and haunting piece on the current Ebola outbreak and how the world’s health organizations failed to contain its spread in Africa.


Contacts

Mr. H, Lorre, Jennifer, Dr. Jayne, Dr. Gregg, Lt. Dan, Dr. Travis

More news: HIStalk, HIStalk Connect.

Get HIStalk Practice  updates.
Contact us online.

JennHIStalk

HIStalk’s “Must-See” Exhibitors Guide for MGMA 2014

October 10, 2014 News No Comments

We’ve put together a list of wonderful HIStalk sponsors exhibiting at this year’s MGMA conference in Las Vegas. Take a moment to look over the products and innovations (and giveaways!) our sponsors plan to showcase, and map out your trip to the exhibit hall accordingly. We’ve also included contact information for a few sponsors who will not be exhibiting, but will be available for one-on-one meetings.

You can also download a viewable/printable PDF version.


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ADP AdvancedMD
Booth 1237

AdvancedMD is a leader in all-in-one, cloud EHRs; practice management with Big Data practice analytics; and medical scheduling software; as well as medical billing services. With AdvancedMD, you can leave behind five or more systems with our all-in-one unified solution that allows you to optimize schedules, simplify check-in and checkout, document patient encounters, prescribe and order, capture and pursue revenue, leverage real-time analytics to improve financial performance, engage with patients, and practice on the go. AdvancedMD simply makes running your small practice easier. Come see us at booth #1237 where we will offer free ICD-10 risk assessments and demo the latest product innovations aimed at helping independent medical practices enhance performance and productivity. Visit us online at www.advancedmd.com  or on Twitter @adpadvancedmd.


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Allscripts
Booth 614

Visit Allscripts to experience The Power of All.  We connect people, places, and information across all care settings through our Open, Connected Community of Health. Our full suite of population health solutions build on the power of our comprehensive suite of Clinical and Revenue Cycle core products. We deliver the portfolio flexibility to work with all major EHR applications in the market today. We enable our clients to deliver better outcomes.  Solutions that will be showcased during MGMA include Allscripts TouchWorks EHR, Allscripts Wand for TouchWorks, Allscripts Professional EHR, Allscripts Wand for Professional EHR, Allscripts Practice Management (PM), Allscripts Payerpath, Allscripts Revenue Cycle Management Services, FollowMyHealth, FollowMyHealth Achieve (Press Release), and Allscripts Payer Life Sciences.  The Allscripts Developer Program will showcase more than 80 certified partner apps and devices on the Allscripts Application Store.  These innovative applications were custom built for TouchWorks EHR, Professional HER, and PM.  For more information, contact Laura Mullaney.


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Aprima Medical Software Inc.
Booth 901

Aprima offers a fully integrated, single application, single database practice management/EHR solution, as well as complete RCM services. Our no-template design is chief-complaint driven with an adaptive learning capability based on your style and habits. To learn more about how Aprima can help your practice, visit www.aprima.com or email info@aprima.com.


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Availity
Booth 715

Don’t miss daily drawings for Tiffany & Co. jewelry at the MGMA 2014 Annual Conference, courtesy of Availity. Stop by Availity booth #715 on Sunday* and enter your ticket for three chances to win. You must be present to win, so be sure to come back during drawing times:  Sunday, October 26 at 6 pm; Monday, October 27 at 1:30 pm; and Tuesday, October 28 at 1:30 pm. While you’re there, spend a few minutes talking with an Availity representative about challenges you face at your organization, and let us pass our expertise on to you! If you’re struggling with patient collections, schedule a 30-minute meeting with a patient access consultant. *You may enter at any time, but will have fewer chances to win. Entries roll over to the next drawing.


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Beacon Partners
Booth 1050

For more than 25 years, Beacon Partners has provided healthcare management consulting services to hospitals, academic medical centers, physician groups, and health systems across North America.  We help our clients optimize their operational, clinical, and financial performance by helping them navigate regulatory challenges, integrate clinical and financial systems, manage costs and revenue, and improve patient outcomes.


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Billian’s HealthDATA
To schedule a meeting, contact Nathan Lenyszyn at nlenyszyn@billian.com.

Comprehensive physician and group practice intelligence from Billian’s HealthDATA helps clients proactively identify and engage best-fit healthcare buyers. Target clinicians and practice leadership in our online database by size, specialty, location, and Meaningful Use participation and connect via email, direct mail, and social media. Visit billianshealthdata.com to learn more.


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CareSync
Booth 1307

CareSync connects people and data to redefine the role of the patient and create a better healthcare experience for everybody. The team will demonstrate how CareSync’s unique combination of technology and services creates the best source of patient data that is accessible, relevant and meaningful, and easily shared, directly from the application. They’ll also showcase the newly released CareSync Pro, the enterprise communication layer that for the first time connects healthcare entities with members, their families, and their caregivers to share valuable health information and facilitate care coordination.  Email team@caresync.com to schedule an appointment, or visit booth #1307 during exhibit hall hours.


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Clockwise.MD
Booth 1340

Clockwise.MD addresses the most common source of patient dissatisfaction in healthcare – waiting for care.  It lets patients skip the waiting room, keeps them up-to-date and informed about their position in the queue,  and  lets them know when they’ll be seen.  It also automates the wait list, filling cancellations in seconds.  Visit us in booth #1340 to win Bose QuietComfort Noise-Cancelling Headphones for the flight home!


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CompuGroup Medical US
Booth 827

Stop by booth #827 and experience an exciting activity line up with incredible prizes to be won!  CompuGroup Medical US (CGM) will be in Las Vegas for the MGMA 2014 Annual Conference from October 26-29, 2014, and we want to see you there! As a global e-health company with over 25 years of international market leadership, we are here to serve you! Our healthcare software solutions augment the efforts of healthcare providers, enabling them to achieve the best possible outcomes for their patients. Versatile, easy-to-use and intuitive, our solutions offer high productivity and efficiency gains, and are highly configurable to suit the unique needs of physician practices, community health centers, and laboratories as well as several other healthcare organizations. Are you in the market for a population health management solution? We have you covered! We look forward to seeing you there! Visit www.CGMus.com for more information.


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e-MDs
Booth 600

Whether your medical group is a single specialty or multi-specialty, e-MDs can meet your needs. Our software is used by physicians in nearly every medical specialty and supports many workflows unique to individual specialties. E-MDs’ integrated EHR/EMR and practice management software solutions, designed with the input of thousands of physicians, enable physician productivity and a superior clinical experience, with proven benefits for the quality of care and business operations. E-MDs also offers a comprehensive and affordable population health management solution used in more than 40 ACOs across the U.S. E-MDs Population Health Management identifies care and quality gaps across the enterprise. Its administrator views and physician dashboards make it easy to manage risk and take action using population-based and patient-specific drill-downs that enable timely point-of-care actions to improve health and financial outcomes.


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eClinicalWorks
Booth 215

EClinicalWorks delivers healthcare IT solutions, including EHRs, population health, and patient engagement tools. With medical providers across all 50 states using its solutions, customers include physician practices, patient-centered medical homes, ACOs, university student health services, athletic organizations, out-patient departments of hospitals, health centers, and convenient care clinics. Stop by our booth to hear how several physician-led ACOs have improved quality while significantly increasing savings, learn about new developments, and see live demos.


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Emdeon
Booth 631

Join practice operations and revenue cycle management expert Elizabeth Woodcock, MBA, FACMPE, CPC, in Emdeon booth #631 to learn practical, real-world strategies for overcoming the most common roadblocks to practice success. Monday at 9:45: “Eligibility tips & tricks;” Monday at 12:45: “Denied Claims Mean Denied Revenue: Get control of your denials today!”  Tuesday at 9:45: “Getting your patients to pay”    www.emdeon.com


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GE Healthcare
Booth 559

From increasing patient throughput to reducing rejected claims, our software and services help you connect productivity with care. Visit GE Healthcare at MGMA booth #559 to learn more about our financial management, care delivery management, and population health solutions. Schedule a demo at this link: http://it.gehealthcare.com/IP_CPS_MGMA_Tradeshow_October_DEMO_2014.html


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healthfinch
Booth 201

Healthfinch is the leading provider of clinical decision support tools that seamlessly integrate into the EHR and automate and/or delegate the routine and repeatable tasks physicians completes on a daily basis, thus freeing up approximately 40 percent of a physician’s day.


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Ingenious Med
Booth 115

Ingenious Med provides the leading patient encounter platform – a cloud-based, Web and mobile point-of-care solution that automates the workflow of care teams in the areas of care coordination, charge capture, and advanced analytics. Ingenious Med continues to break new ground, developing useful, useable solutions to increase the quality of care, protect and bolster revenue, and most importantly of all, put physicians’ time where it is needed most – with their patients. Find out more at www.IngeniousMed.com or visit booth #115 for a 5-minute demo and a chance to win a Pebble Steel smartwatch.


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MedData Inc.
Booth 1044

MedData is a leading national provider of revenue cycle management and patient financial lifecycle solutions including billing, coding, collections, and patient satisfaction. From our headquarters in Brecksville, OH, as well as from offices in Grand Rapids, MI, Roseville, CA, Bellevue, WA, and Peoria, IL, we’ve provided innovative billing solutions to the medical community across a variety of medical specialties since 1980.


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Navicure
Booth 1007

Stop by booth #1007 to learn more about how Navicure’s cloud-based healthcare billing and payment solutions help healthcare organizations of all sizes increase revenue, accelerate cash flow, and reduce costs in the course of managing insurance claims and payments. Navicure is the exclusive billing and payment solution of the MGMA AdminiServe Partner Network and a MGMA Executive Partner. Make sure to schedule time to attend the following sessions to learn more:

  • “Automating the Life Cycle of a Practice Dollar,” presented by Ken Bradley on Monday, Oct. 27, 9:30-9:55 a.m. Location: Halls N2-N4, Booth #154, H1P1
  • “Three Steps to Better Denial Management,” presented by Joel Young and Ken Bradley, Oct. 28, 10:15-11:15 a.m. Location: N242

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NextGen
Booth 1137

Stop by the NextGen Healthcare booth #1137 to see the future of health IT. Our integrated, interoperable suite of solutions spans the HIT spectrum — from powering collaborative care, PCMHs, ACOs, and HQM, to speeding revenue and managing secure, easy access to patient data. While you are in town, join NextGen for our industry event on Monday, October 27. RSVP by October 24 at www.nextgen.com/mgma14.


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Nuance
Booth 1021

Serving 500,000 clinician users at more than 10,000 healthcare institutions, Nuance provides end-to-end transformative clinical documentation, clinical narrative, and image sharing solutions – helping to reinvent the healthcare experience. Contact Laura Serrano-Haggard, 608-230-7150 for more information.


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PatientKeeper
Booth 127

PatientKeeper Charge Capture software is the most time-tested electronic solution for streamlining physician charge capture – and now technical and infusion charges, too. PatientKeeper lets physicians record charges electronically on computers and mobile devices, using familiar clinical terminology to generate ICD-9 or ICD-10 codes. PatientKeeper Charge Capture is the “front end” for billing systems at large physician practices nationwide, including many academic medical center physician organizations, preferred for the unparalleled flexibility it affords billers and coders, as well as the intuitive user experience it delivers to physicians. PatientKeeper’s charge capture, analytics, sign out and PQRS applications integrate with hospital and practice EMRs and billing systems to help increase revenue and cash flow, reduce charge lag days, improve billing operations, and comply with PQRS initiatives.


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PDR Network
To schedule a meeting, contact Thomas Eck Thomas.Eck@pdr.net.

Population health management is the future. Is your EHR equipped with tools to support providers? PDR Network – the leader in FDA-approved patient drug safety and support services for EHRs – makes easily integrated interactive solutions available for EHR partner companies at no charge to enhance their offerings by improving patient/physician interactions to improve medication adherence and outcomes, and by offering providers real-time information to reduce liability, better understand drug costs, and reduce admin costs. PDR’s suite of interactive EHR solutions includes: PDR® BRIEF – the most critical drug information the moment a product is selected; PDR+ for Patients – customized patient-focused drug education guides directly through the EHR, patient portal; PDR® BRIEF Price Solution – patient-relevant copay information at the point of care. For more, visit PDRNetwork.com/PDR-in-EHR.


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PerfectServe
Booth 1046

PerfectServe, healthcare’s only comprehensive and secure clinical communications platform, makes it easy to quickly connect with the right clinician at the right time, in the way that clinician wants to be reached. Using a cloud-based system, PerfectServe routes voice, text, web- and system-generated messages based on workflow and preferences for greater reliability, efficiency, and productivity. More than 35,000 physicians use this mobile app to better coordinate care while nurses spend less time tracking down physicians and more time caring for patients.


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Porter Research
To schedule a meeting, contact Ben Mauldin bmauldin@porterresearch.com.

Custom market research programs from Porter Research help clients get target-market feedback to drive informed business decisions. Get candid physician feedback for product development; benchmark industry perceptions, pain points, and adoption rates; and leverage findings to establish thought leadership in your industry. Learn more at porterresearch.com.


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Premier Inc.
Booth 1416

Premier Inc. is a leading healthcare improvement company, uniting an alliance of approximately 3,000 U.S. hospitals and 110,000 other providers to transform healthcare. With integrated data and analytics, collaboratives, supply chain solutions, and advisory and other services, Premier enables better care and outcomes at a lower cost. Premier, a Malcolm Baldrige National Quality Award recipient, plays a critical role in the rapidly evolving healthcare industry, collaborating with members to co-develop long-term innovations that reinvent and improve the way care is delivered to patients nationwide. Headquartered in Charlotte, N.C., Premier is passionate about transforming American healthcare. Stop by our booth to sign our ICD-10 readiness pledge and receive a free 30-minute consultation.


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Sandlot Solutions
Booth 740

Sandlot Solutions, founded in 2006, is a leading provider of clinical interoperability and community health management solutions focused on the exchange of clinical and claims data across the care community, population data analytics, and enhanced care coordination. Sandlot provides the tools and technology that enable healthcare organizations to improve the quality of care, understand and manage risk, reduce costs, and transition to new business models. Stop by our booth to learn more about our software-as-a-service cloud model with configurable technology that streamlines data sharing and provides physicians with actionable patient information and analytics at the point of care. Sandlot’s technology works within a physician’s existing workflow and, using a proprietary, patent-pending digital envelope, enables physicians to proactively address gaps in care at the point of care.


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TriZetto Provider Solutions
Booth 1207

Come join us at booth #1207 in AdminiServe Alley!! Check out our new products and meet with Frank Cohen, industry-leading trainer in healthcare analytics and process improvement. Enter for a chance to win a JawBone UP24 Fitness Tracker and keep your health moving forward. Visit www.trizetto.com/provider.


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Versus Technology
Booth 321

Every minute matters in your practice.  Are you wasting those minutes with poor patient flow? If you could improve efficiency and save just a few minutes on every patient visit, how many more patients could you serve?  At Versus, we know the power of just one minute. Our Advantages Clinic patient flow system provides real-time visibility and automated alerts to save time in the moment, streamlining patient visits to reduce wait times, cycle times, and overall lengths of stay. Plus, automatically collected historical data allows you to benchmark and continually improve your processes. The end result — adding more appointments to your existing schedule without adding staff or additional exam rooms, while improving both patient and staff satisfaction.  Are you ready to increase access, satisfaction, and revenue with improved patient flow? Visit with Versus at booth #321 to speak with process improvement expert Jim Stilley, MHA, FACHE, CASC. Every visitor will be entered to win a Microsoft Surface Tablet.


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ZirMed
Booth 607

As the nation’s only company delivering proven, cloud-based business and clinical performance management solutions to meet the challenges of managing population health and optimizing fee-for-service and fee-for-value reimbursements, ZirMed delivers award-winning technology and client support. To discover how much our solutions can do for your organization, visit www.ZirMed.com.


Contacts

Mr. H, Lorre, Jennifer, Dr. Jayne, Dr. Gregg, Lt. Dan, Dr. Travis

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