Thanks for Nothing, Glen
Even though I hear that he read it, I now know why Mr. Tullman didn’t bother to respond to a recent blog comment I blurted out a few weeks ago. He and the Allscripts brain trust who now own my favorite EHR have decided that they don’t share my enthusiasm.
After buying up Eclipsys (which, remember, bought up MediNotes which, remember again, bought up Bond Technologies) Allscripts has declared that what I really need is their MyWay product. It is, as they proclaim in their market messaging, The Right EHR.
Thus they are killing off my chosen EHR, Peak Practice, originally known as Bond’s Clinician.
I spent a long time looking for my Right EHR. I had no delusions that I’d found the perfect EHR, but I had found a whole lot of what I value: great people, great interface, great foundation, and a great, technologically future-friendly, architecture. I’d found my Right EHR when I decided to buy Clinician back in 2004-2005.
Since then, despite a horrible name change (Peak Practice – yuk!) it was strong enough to survive two major corporate acquisitions. In fact, it was one of the major reasons for those acquisitions, so I’ve been told. It was apparently not, however, strong enough to survive a third.
Today, I just finished helping pull off a great experience called the Pediatric Office of the Future, an educational exhibit for the 2010 American Academy of Pediatrics National Conference and Exhibition. We showcased all kinds of technology for improving pediatric healthcare delivery. It felt good that we seemed to have conducted a well-received show.
While riding this high, I got blessed with the news of the death sentence for Peak Practice. Talk about a showstopper!
Oh, well. As we used to say back in my rock and roll sound engineering days, “The show? It’s only business.”
Who cares that all that money I spent on my EHR (which I worked very hard to make by actually caring about and for other people) will now be but an ill-remembered poor investment? That I’ll have to retrain a staff who took years to move from almost complete techno-illiteracy to Peak Practice competency? Who cares what some whiny, so-called “grunt in the trenches,” solo doc from nowhere, Ohio, thinks?
I’m just glad that you get to make yourself and your investors more money by killing my EHR.
I’m just glad you’re not silly enough to let go of this great technology to open source or some other company that might care to advance it even further because that might compete against The Right EHR.
I’m just glad I get to tell the lucky winner of the Peak Practice EHR, part of the Office of the Future’s prize drawing today, that their “Woo hoo, I just won a $10,000 prize!” moment was actually just a big “You got punk’d!”
Oh, and, I’m really glad I get to start looking for a company and an EHR that I can believe in again. (that was so much fun the first time…)
So let’s see…
Mr. Bush, do you honestly care as much as you sound like you do? How do you feel about trench grunts? You’re not planning on selling any time soon, are you?
From the sometimes depressingly muddy trenches…
“To build may have to be the slow and laborious task of years. To destroy can be the thoughtless act of a single day.” – Sir Winston Churchill
Dr. Gregg Alexander, a grunt in the trenches pediatrician, directs the “Pediatric Office of the Future” exhibit for the American Academy of Pediatrics and is a member of the Professional Advisory Council for ModernMedicine.com. More of his blather…er, writings…can be found at his blog, practice web site or directly from firstname.lastname@example.org.