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From the NextGen Healthcare UGM 11/12/13

November 11, 2013 News No Comments

Special Report from Dr. Jayne

My personal physician is attending the NextGen User Group this week in Las Vegas and agreed to send her impressions of the meeting. I’m always begging for people to report in from various user group meetings so was glad to have a dedicated roving reporter I can live vicariously through while I sit in the office addressing provider quality initiatives. It’s her first trip to a vendor user group so I’ll be looking forward to her insights:

The NextGen User Group Meeting kicked off Sunday night in Las Vegas with a poolside cocktail reception at the MGM Grand sponsored by Itentive. Monday featured keynote speaker Jeffrey Hayzlett from Bloomberg Television. The NextGen leadership team presented as well, showcasing some new products such as NextPen Voice which allows dictation and transcription into the EHR on top of the existing pen functionality that allows capture of discrete data using the pen.

In addition to the Mirth-based NextGen Share product that Inga mentioned on HIStalk Practice, they also announced the new NextGen Patient Portal mobile solution. Attendees were given the opportunity to test drive it using a personalized patient account on their demo system. I have to say it’s a very slick solution and you have to admire the fact that they staffed a mock practice to respond to “patient” requests for appointment, refills, and other services. I thought the fact that available providers included Elvis Presley and Wayne Newton was a nice touch. Also clients who tested it out had the opportunity to win poker chips at a daily drawing. I guess that’s one way to beta test!

Monday night featured customer appreciation events from clearinghouses Navicure and Gateway EDI (TriZetto) as well as HIStalk sponsor IMO. Tuesday features the NextGen client event which I’ve been told is always over the top. I hope I make it that long because my feet already hurt. This convention center is huge.

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The way she was gushing about it, I didn’t want to wait until HIMSS to see it (plus I needed a diversion from the above mentioned quality reports) so the folks at NextGen were happy to set me up with a demo account. I wasn’t too happy to see that I already owe a patient balance of $205 for my recent visit with The King but I enjoyed the opportunity to check it out. Apparently I have an appointment pending with Wayne Newton next month.

drjayne

Email Dr. Jayne.

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