Home » News » Recent Articles:

News 2/5/20

February 5, 2020 News No Comments

Top News

image

A study in the Annals of Internal Medicine finds that primary care visits are declining amongst commercially-insured adults, with visits between 2008 and 2016 declining by 24% and the amount of adults not seeking PCP appointments increasing to 46%. Visit declines were most prevalent in young adults, those without chronic conditions, and those living in low-income areas. Out-of-pocket costs rose by about $10 per visit.

The study’s authors attribute the decline to a decrease in a patient’s perceived need for appointments, increased costs, and the increasing availability of alternative sources of care.

These findings shouldn’t surprise anyone working in the world of digital health, and I’m willing to bet they won’t surprise PCPs themselves. As more and more virtual care options become available through traditional providers, payers, employers, and directly to consumers, it’s no wonder people are foregoing treks to the clinic when they can receive care – albeit, potentially disconnected – from the comfort of wherever they already are.


Webinars

None scheduled soon. Previous webinars are on our YouTube channel. Contact Lorre to present your own.


Announcements and Implementations

image

PatientPop adds neighborhood-based social media site NextDoor to the list of practice profile sites it monitors and manages as part of its patient relationship management services for providers.

HIM vendor HealthMark Group, patient intake management company OTech Group, and Ridgemont Equity Partners will co-develop software to help practices manage patient check-in and medical records release processes. HealthMark CEO Bart Howe will lead development efforts.

image

Autism care organization Learning Arts (CA) implements CentralReach’s EHR and practice management software.


People

image

Premier Health Group in Vancouver names Amit Mathur president. Mathur was formerly COO of telemedicine vendor Livecare Health, which Premier acquired last month.

image image

Pediatric health IT company Office Practicum names Alan Horton (Medecision) CTO and Bethany Williams (Wayster/ZirMed) SVP of product. Horton will take over from founder Greg Anderson, who will remain chairman of the board.

image image image image

Care team communication vendor LeadingReach promotes Earl Reddell to VP of engineering, Amanda Beita to VP of enterprise development, Mason Hering to VP of marketing, and Jason Siegel to VP of enterprise sales.


Government and Politics

image

Federal authorities arrest Reinaldo and Jean Wilson, husband-and-wife owners of telemedicine companies Advantage Choice Care and Tele Medcare, for their roles in an illegal kickback scheme that swindled Medicare out of $56 million. The couple allegedly orchestrated a ring of providers that ordered medically unnecessary orthotic braces for Medicare patients.


Telemedicine

image

Premier Health Group announces GA of CloudMD, a direct-to-consumer telemedicine app for patients in British Columbia.


Sponsor Updates

  • AdvancedMD will exhibit at the NILA Mid-Winter Meeting February 7-8 in Scottsdale, AZ.

Blog Posts


Contacts

Jenn, Mr. H, Lorre

More news: HIStalk.

Get HIStalk Practice updates.
Contact us online.
Become a sponsor.

News 2/3/20

February 3, 2020 News No Comments

Top News

image

Membership-based primary care company One Medical raises $245 million after seeing its shares surge 58% during its first day of trading. It offered 17.5 million shares at $14 apiece, ending with a $2.7 billion valuation.


HIStalk Practice Musings

image image

In case any readers have been wondering, I gave my sister two books by Eric Metaxas, both of which I’ve read. If you’re a history buff of any sort (“Bonhoeffer” will especially appeal to World War II buffs) and enjoy challenging, highly academic reads, then these books are for you. I’d recommend having a dictionary on hand, since Metaxas doesn’t shy away from using esoteric words that you’ll likely never hear spoken aloud.

image

I came across this list of most loved and hated classics, and it got me reminiscing about my high school lit classes. “Pride and Prejudice” by Jane Austen is an all-time favorite of mine, so much so that, like “Lord of the Rings,” I re-read it every few years. I went through an Agatha Christie phase and remember enjoying “And Then There Were None.” I’m surprised “Madame Bovary” is so reviled, as I’m pretty sure I enjoyed it. I’m also surprised “Moll Flanders” didn’t make the most hated list. A book without chapters is a terrible thing. It certainly made me a grumpy reader.

Email me with your most loved and loathed classics, and any school-related anecdotes you’d care to share.


Webinars

None scheduled soon. Previous webinars are on our YouTube channel. Contact Lorre to present your own.


Acquisitions, Funding, Business, and Stock

image

Urgent and primary care chain Zoom+Care opens its latest clinic in downtown Seattle. The company, which has 47 clinics across the Pacific Northwest, boasts same-day access, transparent pricing, chat-based care options, and its own app.


Announcements and Implementations

image

The Penn State Psychological Clinic (PA) implements EnSofTek’s DrCloudEHR.

image

EHealth Technologies develops Express Connect, image-sharing capabilities for smaller practices that will enable them to share and view images more easily within the HealtheConnections HIE.

NextGen adds patient engagement and messaging from Doctible to its Office EHR and practice management software.


Research and Innovation

image

While Mr. H covered the latest “Best in KLAS” software and services winners in this morning’s update pretty thoroughly, I thought I’d dig a little deeper into the ambulatory categories:

  • Epic took top honors with its Care EHR for practices with between 11 and 75 physicians, and in the overall physician practice category.
  • Cerner’s PowerChart was deemed most improved EHR/PM software for small practices.
  • NextGen won in the smaller practice management category, while Epic took top honors in the larger.
  • Athenahealth won in the ambulatory RCM services, and in the small practice EHR/practice management categories.
  • Phreesia won for patient intake management.

Other

image

A patient’s tweet about Phreesia’s attempts to use her data highlights the fact that it’s more important than ever to read the fine data-sharing print.

image

This article highlights the challenges county health departments like the one in Barton County, KS face when it comes to fully leveraging EHRs:

  • The department will spend $25,585 to renew its annual subscription for 20 licenses of Nightingale Notes from public health EHR vendor Champ Software.
  • After a year of use, staff still have 20,000 paper records to scan in to the new-ish system.
  • The department’s health director is frustrated with the lack of the system’s interoperability, blaming “too many privacy concerns.”
  • Despite those frustrations, she does say the system has improved the department’s level of service.

image

This article showcases the efforts of providers and veterinarians to treat patients and their pets at the One Health Clinic in Seattle. The clinic is offered several times a month to homeless young adults within social services organization New Horizons. Clinic administrator Katie Schneier says that by treating pets and people in the same space, “It gives us another way to interact with patients that allows them to get to know us in a way they feel safe. We’ve seen them transform their relationship to medical care through that.”

image

Actor and business owner Mark Wahlberg makes an appearance in Calhoun, GA, at the opening of Walmart Health’s second location. Wahlberg, who was in nearby Atlanta for the opening of of his latest Wahlburgers restaurant, got the chance to chat with members of the Gordon County Chorale, which helped to celebrate the clinic’s opening with their rendition of the national anthem.


Sponsor Updates

  • EClinicalWorks will exhibit at The Pediatric Urgent Care Conference February 5-6 in Universal City, CA.

Blog Posts


Contacts

Jenn, Mr. H, Lorre

More news: HIStalk.

Get HIStalk Practice updates.
Contact us online.
Become a sponsor.

News 1/29/20

January 29, 2020 News No Comments

Top News

image

Austin, TX-based Enzyme Health rebrands to Wheel alongside a funding round of $13.9 million led by CRV. The company helps telemedicine companies find additional clinical staff. Providers also use it to scale their virtual care services. Founder Michelle Davey says the new financing will enable it to double its workforce of 15, and to continue to improve things on the tech side.

Both Davey and co-founder Griffin Mulcahey spent time at Medici, an Austin-based healthcare messaging app.


Webinars

Previous webinars are on our YouTube channel. Contact Lorre to present your own.


Announcements and Implementations

image

DirectTrust reports that messages sent over its secure network climbed to 811 million in 2019, more than double the total sent the year before. Organizations served by DirectTrust health information service providers jumped 72% to 238,000.

image

Central New York Care Collaborative will use software from social determinants of health-focused vendor Unite Us to enable its network of health, community, and social services providers to send, receive, and track patient referrals.

image

Crossover Health will open a new health center in Las Colinas, TX capable of serving 10,000 employees and their dependents. The company, which offers employers primary and behavioral healthcare services in person and online, will incorporate a dedicated space for telemedicine doctors – a new feature in its clinic designs. Founder and CEO Scott Shreeve, MD told Mr. HIStalk in an interview last year that, “Our technology isn’t an electronic health record designed for billing. It’s more like Slack, asynchronous communication with a consistent care team, where we can have that constant communication as needed. Then [we] guide them in their local geography. Our patients never see the electronic health record. They see our tools, our patient engagement platform.”


Research and Innovation

image

Healthgrades and MGMA analyze 8.4 million patient reviews to determine:

  • Top subjects of positive and negative comments were related to skill and care quality, communication, and bedside manner.
  • Wait time, visit time, and staff are mentioned up to three times more in negative reviews than positive ones.
  • Male providers received higher average star ratings than their female counterparts.
  • Reviews of male providers more often mentioned skill and care quality, while reviews of female providers more often mentioned bedside manner, communication, and length of visit.

image

A separate survey from PatientPing looks at the provider side of online reputation management. Of its 346 respondents, nearly 30% admit to not addressing their online reputation, while 24% believe they have a strong presence in their local market. Results also show that those practices that do consider reputation management to be part their success are more likely to achieve key performance metrics.


Other

image

This article highlights the ways in which Ob/Gyns are using Instagram to educate their followers on topics they are surprised more patients don’t know about when they come in for appointments: “At the start of my fellowship,” says @theperioddoctor Charis Chambers, MD” I was really shocked by the number of conversations that I would have with these young girls with their guardian or parent, where I would just explain basic physiology and they would be like, ‘I’ve never heard this. I just felt like there was a gap in education. If I stay here in the four walls of a clinical setting, I will never reach enough people. I will have the same conversation day in and day out and not be able to make a meaningful difference.”

image

Physicians interested in learning how to navigate the fine line between online educator, influencer, and outright product hawker may want to check out the Association for Healthcare Social Media, which the above article mentions. It looks like it’s been around just under a year, and is led by Austin Chiang, MD Jefferson Health’s chief medical social media officer. AHSM will hold its first conference this May in Philadelphia.

image

Charlotte Magazine interviews North Carolina native Kimmery Martin, a former ER physician and now full-time author. She’s busy touting her second book, “The Antidote for Everything,” and prepping for a third, which will be about an infectious disease doctor traveling with her children in the midst of a viral pandemic. Marin says she loves the role she has transitioned into: “I love the idea of reinvention. I find both careers equally compelling. Both allow an examination of the human condition – the difference being, in medicine, doctors are striving to alleviate suffering, while authors are deliberately torturing their people, because you can’t have a good book without friction.”


Sponsor Updates

  • AdvancedMD publishes a new e-guide, “7 Key selection criteria for outsourcing RCM for VBC.”

Blog Posts


Contacts

Jenn, Mr. H, Lorre

More news: HIStalk.

Get HIStalk Practice updates.
Contact us online.
Become a sponsor.

News 1/27/20

January 27, 2020 News No Comments

Top News

image

Practice Fusion will pay $145 million to resolve criminal and civil investigations related to illegally using its EHR software to influence prescribing practices for the benefit of opioid manufacturers.

Practice Fusion was acquired by Allscripts in 2018. A year later, Allscripts agreed to pay $145 million to the DoJ to settle an investigation into Practice Fusion’s health IT certification, anti-kickbacks, and issues related to HIPAA. Today’s announcement seems to be a finalization of that settlement, though it does shed further light on the company’s actions, which prosecuting attorney Christina Nolen referred to as “abhorrent.” A few details:

  • The company received $1 million from an unnamed opioid company, financed by its marketing department, after letting its representatives influence the development and implementation of clinical decision support alerts that helped to increase prescriptions for their products.
  • Practice Fusion allowed some pharma companies to design alerts, selecting incorrect medical guidelines, setting criteria for display, and even crafting the alert’s language.

image image

Practice Fusion founder and former CEO Ryan Howard, who left the company in 2015, is now founder, CEO, and chairman of remote patient monitoring company 100Plus. His successor, Tom Langan, transitioned to Allscripts and is now CEO of its Veradigm business.


HIStalk Practice Musings

image image

I came across this fantastic reading list, “21 Science Books Everyone Should Read At Least Once In Their Lives,” while prepping for my next journey to the local library. The topics are varied and all seem to promise stories that go beyond the hints given on their covers. John Carreyrou’s “Bad Blood” is of course on the list.

And lest you think going to the library to check out a physical book rather than downloading one on an e-reader is an archaic practice, may I point out that a recent Gallup poll found that such trips are still “the most common cultural activity Americans engage in, by far. The average 10.5 trips to the library US adults report taking in 2019 exceeds their participation in eight other common leisure activities,” including going to the movies.

image image

I’m getting a bit desperate for a literary-themed birthday gift for my sister, who is one of the most well-read people I know. I thought about a reading journal with challenges, but decided against it as it would create more work for her than enjoyment. Please send me your suggestions!


Webinars

January 29 (Wednesday) 2:00 ET. “State of the Health IT Industry 2020.” Sponsor: Medicomp Systems. Presenters from Medicomp Systems: Dave Lareau, CEO; Jay Anders, MD, MS, chief medical officer; Dan Gainer, CTO; Toni Laracuente, CNO. Despite widespread adoption of EHRs, healthcare professionals struggle with several unresolved systemic challenges, including the lack of EHR usability, limited interoperability between disparate systems, new quality reporting initiatives that create administrative burdens, and escalating levels of physician burnout. Join the webinar to learn how enterprises can address current industry roadblocks with existing market solutions and fix health IT’s biggest challenges.

Previous webinars are on our YouTube channel. Contact Lorre to present your own.


People

image image

Practice management company USRetina announces a new executive team that includes CEO Ike Nicoll (Capsico Health) and CTO Ravi Nemana (Ampersand Health).


Announcements and Implementations

image

Hospitalist-focused practice management company Claimocity selects EHR and practice management software from PracticeSuite.

image

Health IPass announces GA of Patient Pre-Check with Quickforms, a set of digital intake forms patients can access from their own devices before check-in.

image

District Medical Group in Arizona selects RCM software and services from R1 RCM.


Telemedicine

image

Kentucky-based federally qualified health center PrimaryPlus will use technology from PursueCare to launch telemedicine services for addiction and behavioral health treatment across its seven facilities.

image

Through its telehealth division, staffing agency LocumTenens.com will use PercuVision’s DirectVision Telehealth Hub to offer tele-urology services to understaffed providers across the country.


Research and Innovation

image

A new study from the Dartmouth Institute for Health Policy and Clinical Practice finds that pharma reps have greater access to smaller primary care practices than larger ones or those affiliated with health systems, leading researchers to conclude that further measures are needed to restrict that access, which can influence a physician’s prescribing habits and escalate patient costs.

image

A health records access survey of 200 patients conducted by DrFirst finds that 33% have never used a portal to access information, with top reasons being lack of know-how, technology, and time. (Fear of a lack of security or imminent breach wasn’t mentioned.) Nearly 60% report successfully requesting medical records, but no further insight is given as to how long it took. Nearly 20% have successfully requested and obtained their records in a digital format.

Given the industry-wide conversation on patient access to health data that’s been heating up over the last several days, I wonder how many of these survey-takers have accessed their data via an app – EHR or otherwise. Portals, while initially novel, seem a tad antiquated when compared with the availability, usability, and proliferation of apps.


Other

image

Manchester University Press in the UK publishes “John Hall, Master of Physicke: A casebook from Shakespeare’s Stratford,” detailing 200 cases of early 17th century physician John Hall, who also happened to be Shakespeare’s son-in-law. Though there is no record of Hall’s treatment of the famous playwright, his notes indicate he treated patients from all levels of society – Queen Elizabeth’s godson, the Earl of Northampton, a glove maker, malt dealer, and children.

image

Given Mr. H’s recent encounter with an emotional support animal of the slobbering and panting variety, I thought it would be fun to revisit the TSA-approved version from Popeyes. Should the proposed ban on these animals take effect, anxious travelers through Philadelphia’s International Airport, Terminal C, will hopefully be able to take advantage of their chicken.


Contacts

Jenn, Mr. H, Lorre

More news: HIStalk.

Get HIStalk Practice updates.
Contact us online.
Become a sponsor.

News 1/22/20

January 22, 2020 News No Comments

Top News

image

Gentem raises $3.7 million in a seed funding round that will help the company scale its RCM technology for physician practices. The startup hopes to stand out from competitors by offering customers up-front payments. The company’s six employees come from Stanford, Facebook, and JPMorgan.


HIStalk Practice Musings

image

Readers celebrate Library Shelfie Day, created by the New York Public Library in 2014 to encourage book lovers to share selfies of themselves in front of library shelves – public or personal. Email me your #shelfies and I’ll share with our readers. Perhaps we can inspire each other to check out new authors and ways of organizing our favorite books.

image

I came across this sweet story of a curbside library while digging through the #LibraryShelfieDay tweet stream.


Webinars

January 29 (Wednesday) 2:00 ET. “State of the Health IT Industry 2020.” Sponsor: Medicomp Systems. Presenters from Medicomp Systems: Dave Lareau, CEO; Jay Anders, MD, MS, chief medical officer; Dan Gainer, CTO; Toni Laracuente, CNO. Despite widespread adoption of EHRs, healthcare professionals struggle with several unresolved systemic challenges, including the lack of EHR usability, limited interoperability between disparate systems, new quality reporting initiatives that create administrative burdens, and escalating levels of physician burnout. Join the webinar to learn how enterprises can address current industry roadblocks with existing market solutions and fix health IT’s biggest challenges.

Previous webinars are on our YouTube channel. Contact Lorre to present your own.


Acquisitions, Funding, Business, and Stock

image

ENT and Allergy Associates opens the new headquarters of Quality Medical Management Services USA, an affiliated company launched last year to offer consulting and business support services to physician practices. The 40,000 square-foot space in Tarrytown, NY will be home to QMMS leadership and 300 ENT employees.

image

Medical marketing software and services vendor DoctorLogic raises $7 million in a Series A round led by Unbundled Capital.


Announcements and Implementations

image

R1 RCM announces GA of RCM software and services for large independent practices and hospital-owned medical groups.

image

Check-in kiosk company Clearwave develops tablet-based capabilities.


Government and Politics

image

ONC updates its Health IT Playbook for small practices to include sections on reducing health IT burden and better understanding how APIs can improve health information exchange and interoperability. The playbook also includes an updated security risk assessment tool.


Telemedicine

image

The Louisiana Primary Care Association selects Certintell Telehealth as the telemedicine vendor for the state’s 38 FQHCs.

image

CurieMD launches in California to offer menopausal women access to virtual care and prescription drug delivery services.


Other

image

A Contemporary Pediatrics survey of over 14,000 physicians finds EHRs and reimbursement to be top practice drawbacks. Between 60% and 69% said they have seen workloads and stress levels increase, placing blame on increased administrative work, burdensome technology, and higher patient volumes.


Sponsor Updates

Blog Posts


Contacts

Jenn, Mr. H, Lorre

More news: HIStalk.

Get HIStalk Practice updates.
Contact us online.
Become a sponsor.

Founding Sponsor


  

Platinum Sponsors


  

  

Gold Sponsors


 

Subscribe to Updates




Search All HIStalk Sites


Loading

Recent Comments

  • Hugh Curmudgeon: Troll beater - I agree, the challenge of migrating to VBC is very hard, and in some cases, potentially not even wort...
  • Troll beater: That was a pretty tough comment Hugh. While I agree with some points made I think one thing is missing: the advisory ...
  • Hugh Curmudgeon: So...the EMR companies are going to put out press releases when they assemble their existing staff to do their jobs? I d...
  • Brian Foster: RE: "Doctor on Demand makes its service available to Medicare Part B beneficiaries, and will waive their copays during t...
  • It's All Good: RE: Telemedicine company Medici raises $24 million in a Series B round. It will be very interesting to see how qui...