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News 5/6/19

May 6, 2019 News No Comments

Top News

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EHR and practice management vendor CareCloud raises $33 million, bringing its total raised to over $150 million. Its last fundraising round, a Series C, came at the end of 2016.


Webinars

May 21 (Tuesday) 2:00 ET. “Cloud-Based Data Management: Solving Healthcare’s Provider Data Challenge.” Sponsor: Information Builders. Presenters: Jeremy Kahle, manager of planning and business development, St. Luke’s University Health Network; Shawn Sutherland, patient and member outcomes, Information Builders; Bill Kotraba, VP of healthcare solutions and strategies, Information Builders. Inaccurate provider data negatively impacts revenue cycle, care coordination, customer experience, and keeping information synchronized across systems and functions. SLUHN will describe how it created a single version of provider data from 17 sources, followed by a demonstration of how that data can be used in reports and geospatial analysis. Learn how Omni-HealthData Provider Master Edition provides rapid ROI in overcoming healthcare organization provider data issues.


People

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DuPage Medical Group (IL) CEO Michael Page has died at age 46. He is survived by his wife and two children. Page joined the organization in 2010, overseeing its expansion to 100 locations while keeping it true to its independent roots.


Announcements and Implementations

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DirectTrust reports several Q1 accomplishments:

  • Participating organizations increased 49% to 167,000 year over year.
  • Direct addresses capable of sharing PHI increased 13% to 1.9 million.
  • Consumers using Direct messaging increased 19% to 265,000.
  • Messages sent increased by 49% to 54 million, bringing the total messages sent and received to 164 million.

EMDs adds Alpha II’s clinical claim and encounter scrubbing software to its EHR, practice management, and RCM technology.

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North Mississippi Health Services goes live on Epic across 85 facilities. The new system replaces Logician/Centricity software that had been in use for nearly 20 years.


Government and Politics

OCR fines Touchstone Medical Imaging in Franklin, TN $3 million for potential HIPAA violations related to a May 2014 incident in which one of its FTP servers was left unsecured, enabling uncontrolled access to PHI even after the server was taken offline. OCR later found that TMI did not investigate the incident in a timely manner, nor did it do so thoroughly. OCR also determined that TMI didn’t have business associate agreements in place with its vendors, including a third-party data center and IT support vendor.


Telemedicine

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MedBridge adds patient adherence tracking capabilities to its app for home-based physical therapy. The Seattle-based company also offers app-based education and training for physicians.


Other

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A receptionist at the Ravines Medical Family Practice and Walk In Clinic in Nova Scotia posts statistics to highlight the number of missed appointments and no-shows during the months of March and April. Patients and staff alike were quick to call out the data as representative of the region’s “healthcare crisis.” I can only assume that already overstretched staff are frustrated by no-shows, while patients who’ve been waiting months to see a physician are equally as outraged.

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Fast Company profiles CVS Health’s Health Hubs at select stores in Houston. First announced in February, the three hubs feature a store footprint with more space devoted to healthcare services like urgent care, nutritional counseling, exercise classes, a learning table with iPads, and a pharmacists panel for one-on-one support. Ultimately, says CVS Health Chief Transformation Officer Alan Lotvin, “We’re trying to build the first consumer-centric healthcare company. We want to use technologies to bring more services into people’s communities. And we define community as in your hands, in the store, and in your home.”


Sponsor Updates

  • EClinicalWorks will exhibit at the 2019 AAOE Annual Conference through May 7 in Nashville.

Blog Posts


Contacts

Jenn, Mr. H, Lorre

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News 5/1/19

May 1, 2019 News No Comments

Top News

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BetterPT raises $5 million to further scale its physical therapy marketplace, which enables patients to find and book appointments with providers in their area. It also offers PT clinics inbound patient relationship management capabilities.


HIStalk Practice Musings

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BuiltinChicago.org’s recent article on corporate culture at tech-heavy practice management company VillageMD got me thinking about the literary offerings found in the workplace. VillageMD’s Chicago headquarters features a library filled with books brought in by employees and from the company’s Speaker Series. Company rep Molly Lynch says, “We started the VillageMD Speaker Series and library to both feed employee curiosity and provide a unique model of development that exposes all of us to being thinkers and innovators on topics that are relevant to our business and personal lives. We know that taking breaks to read and learn allow us to expand our minds, and ultimately, to bring greater focus for the tasks at hand, whether they be professional or personal.

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“Some of the most popular titles in the library are from previous speaker events, such as ‘Joyful’ by Ingrid Fetell Lee, ‘The Ambition Decisions’ by Hana Schank and Elizabeth Wallace, and ‘Never Enough’ by Judy Grisel, Ph.D.”

Does your workplace or waiting room offer a lending library? Email me with your favorite personal and professional development book titles.


Webinars

None scheduled in the coming weeks. Previous webinars are on our YouTube channel. Contact Lorre for information.


Acquisitions, Funding, Business, and Stock

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Pediatric eye-screening app startup GoCheckKids raises $6 million in a Series B round led by FCA Venture Partners. CEO Kevon Saber says the Nashville-based company will use the financing to enhance the app’s EHR integration, utilize Apple’s AI capabilities, and expand its sales team.


People

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The Michigan Academy of Family Physicians hires Karlene Ketola (Michigan Oral Health Coalition) as CEO.


Announcements and Implementations

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Catholic Charities of Baltimore selects the SmartCare EHR from Streamline Healthcare Solutions to better coordinate care among its behavioral health, residential treatment, and special education services.

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After announcing they would strategically partner last fall, New York-based HIEs HealtheConnections and HealthlinkNY decide to merge. Rob Hack will remain CEO of the newly combined HIE. HealthlinkNY Executive Director Staci Romeo will become HealtheConnections VP of HIE customer engagement services.


Telemedicine

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EWellness Healthcare will expand beyond its physical therapy telemedicine services with the launch later this year of digital speech therapy software.

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The Newport-Mesa Audiology Balance & Ear Institute  in California develops virtual reality technology that enables providers to offer home-based treatment for patients with dizziness, vertigo, and imbalance. Technology includes a VR goggle system, patient portal, and app.

Community health center staff in Connecticut lament the lack of reimbursement for e-consults – a state of affairs that forces them to dip into discretionary funds, thus limiting their use and bottlenecking the referral process for patients. State lawmakers are crafting legislation that would allocate funding for technology and pave the way for adequate reimbursements.


Other

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This article attempts to separate the hype from the capabilities of several buzzy startups in the healthcare space, including New York City-based women’s clinic Tia. Readers may recall that the clinic, which evolved from a digital health app, has faced scaling issues due to demand for its membership-based services. A few excerpts from the review:

  • The providers cast [my medical] notes onto a screen in the room, which was a fun way to visualize my health. I could also look over their shoulders to see their screens.
  • The [$150 annual fee] goes toward services like the messaging and booking platform, programming, and access to group wellness events.
  • I … had a hard time figuring out how to follow up with the healthcare provider who had done my exam, which will ideally be fixed when Tia’s care team messaging platform launches in a few weeks.

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The National Gallery in London loans a nearly $5 million self-portrait of Italian Renaissance painter Artemisia Gentileschi to a clinic in Yorkshire as part of an effort to show people that its art belongs to the nation. Officials believe that the artwork will help to distract and calm waiting patients, though the vigilant security guards that will accompany the painting may counter those effects.


Sponsor Updates

Blog Posts


Contacts

Jenn, Mr. H, Lorre

More news: HIStalk.

Get HIStalk Practice updates.
Contact us online.
Become a sponsor.

News 4/29/19

April 29, 2019 News No Comments

Top News

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Medical billing vendor Doctors’ Management Service notifies nearly 40 practices of a GandCrab ransomware attack discovered last Christmas Eve that likely started nearly a year before, and that may have exposed patient PHI. The breach was made through a Remote Desktop Protocol attack on an individual endpoint, according to the company, which rebuilt its files from backups rather than pay the ransom.

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Cybersecurity experts have deemed GandCrab the most popular form of ransomware for 2018 thanks to its proliferation and the time hackers have put into updating it, much to the chagrin of its victims.


HIStalk Practice Musings

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I had the opportunity to see the hilarious comedienne Kerri Pomarolli last week. My ears perked up when she started talking about books. HIStalk Practice readers may be interested in her mom’s account of working as a Red Cross worker on the USS Repose during the Vietnam War. An excerpt from “The Seas of War” by Barbara Pomarolli:

I felt so depressed about saying goodbye to so many patients who had become my friends. During the weeks they were on the ship, many had poured out their hearts and told me stories of combat, suffering, fear, and courage. I had so much respect for the Marine Corp after getting to know these men. I hated to think of them going back to the DMZ where they would be mortared every night and many would be wounded again or killed.

There was always such a void when they left because I had seen them on ship every day, talked with, and played games with many. I got frequent letters from former patients thanking me and telling me that I reminded them of a sister, daughter, wife, or sweetheart. It was hard not to be depressed, but we had to move on because new patients were arriving daily.  I always felt like I was needed and appreciated and felt guilty about complaining about little inconveniences.

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Reader comments: Jared saw my request for military fiction recommendations and wrote with high praise for “The Killer Angels” by Michael Shaara, adding that “it’s a superb retelling of the Battle of Gettysburg.” Marshall recommends the Pulitzer Prize-winning “Andersonville” by MacKinley Kantor, and “April Morning” by Howard Fast.

Consistently warmer weather will soon be here to stay for most parts of the country. Email me with your favorite beach reads.


Webinars

None scheduled soon. Previous webinars are on our YouTube channel. Contact Lorre for information.


Acquisitions, Funding, Business, and Stock

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DataLink Software rebrands and renames its CareBook solution Evoke360.

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Bloom Medical will open Femme, a female-focused urgent care clinic, later this year in Thousand Oaks, CA. If Google serves me right, Bloom Medical is best known for being a medical spa in Whittier, CA, which should give it a leg up on female-focused clinics like Tia, which has had scaling issues due to a lack of direct clinical management experience.


People

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OptimizeRx hires Stephen Silvestro (Wolters Kluwer) to the new position of chief commercial officer.

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Healthcare Access San Antonio promotes Phil Beckett to CEO.


Announcements and Implementations

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Progress House (IN) selects WeConnect Health Management’s addiction recovery app to help its patients transition out of residency and into outpatient treatment.

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Simplify ASC merges its business, clinical, and reporting software for ambulatory surgery centers into one system.

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Alabama Orthopedic Clinic in Mobile selects Encoda’s BackOffice and Maestro Analytics to improve its revenue cycle management.

ZenCharts develops a CRM for substance use and mental health providers.


Government and Politics

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City of Worcester officials launch the Stigma Free Worcester App to give residents access to resources related to substance abuse recovery, mental health support, and housing. The city’s Department of Health and Human Services and Technical Services worked with students at the local polytechnic institute to develop the app.


Sponsor Updates

  • Nordic will host receptions during Epic XGM on April 30 and May 7 in Madison, WI.
  • EClinicalWorks will exhibit at the 2019 IPHCA Annual Conference April 29-30 in Indianapolis.
  • Nordic unveils a new logo.
  • PerfectServe achieves certified integration with the Spectralink Versity smartphone.
  • AdvancedMD publishes a new e-guide, “Pediatrics: Specialized Practice Tools to Boost Your Business Results.”

Blog Posts


Contacts

Jenn, Mr. H, Lorre

More news: HIStalk.

Get HIStalk Practice updates.
Contact us online.
Become a sponsor.

News 4/24/19

April 24, 2019 News No Comments

Top News

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Community healthcare EHR vendor CPSI will acquire Get Real Health, which specializes in patient engagement solutions for a variety of healthcare settings including physician practices. CPSI will move its acute and ambulatory customers to Get Real Health’s InstantPHR patient portal and CHBase health data repository – a transition it expects will save the company $1 million.


HIStalk Practice Musings

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Yesterday was World Book Day in the US, an annual event that’s been going on for 22 years to encourage literacy and publishing in 100 countries. Amazon is still celebrating by offering nine Kindle books from around the world for free. Check out the titles here.

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Reader comments: Anna confesses that her “somewhat guilty pleasure read is Shelby Foote’s three volume history of the Civil War. Being from the south, and having had multiple ancestors fight on the Confederate side, it’s been kind of a personal reckoning with history. I started last summer and am almost finished. Foote’s novelistic approach to history writing is gripping. Lots to learn about leadership. If we want to find about the roots of our politically divisive culture today, look no further than the lead-up to the Civil War.” Funnily enough, Anna’s note arrived the very same day I toured a local Civil War battlefield with a school group. Given that I’m a fan of Cold Mountain by Charles Frazier and Gone with the Wind by Margaret Mitchell, I’m definitely adding these to my summer reading list. Books like these remind me of the nights spent with my family watching Ken Burns’ weighty PBS documentary about the war, in which Foote made an appearance. The theme song, “Ashokan Farewell” (which I eventually learned to play on the violin), still haunts me.

Have a military title to recommend, or World Book Day anecdote to share? Email me.


Webinars

None scheduled in the coming weeks. Previous webinars are on our YouTube channel. Contact Lorre for information.


Acquisitions, Funding, Business, and Stock

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Denver-based SonderMind raises $3 million in a Series A round led by Diōko Ventures with participation from other new investors that include Jonathan Bush. The startup has developed EHR and practice management software for behavioral healthcare providers, plus an online marketplace that helps connect patients with behavioral healthcare services.


Announcements and Implementations

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BetterPT integrates Clinicient’s online scheduling capabilities with its online marketplace for physical therapy patients and providers.

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Modernizing Medicine adds enhanced allergy documentation capabilities to its EMA for otolaryngology.


Government and Politics

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The State of New Jersey will allocate $6 million to fund the roll out of new EHRs for community-based behavioral health providers, the majority of which have reported needing new or upgraded equipment. The New Jersey Innovation Institute will oversee the project, which will also include connecting providers to the New Jersey Health Information Network.


Contacts

Jenn, Mr. H, Lorre

More news: HIStalk.

Get HIStalk Practice updates.
Contact us online.
Become a sponsor.

News 4/22/19

April 22, 2019 News No Comments

Top News

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Women’s healthcare company Kindbody raises $15 million in a Series A round that brings its total funding to $22 million. Launched last August, the company has focused on offering fertility and wellness services through mobile and brick-and-mortar clinics in California and New York, as well as virtual therapy and wellness sessions. It recently started marketing directly to employers, and plans to soon offer mental health, nutrition, and gynecological services.


HIStalk Practice Musings

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CNBC’s report last week on the not-so-new disease that may eventually wipe out bananas reminded me of “The Fish That Ate the Whale: The Life and Times of America’s Banana King.” Published in 2013, it’s an engrossing recount of how bananas became a household item in the early 1900s thanks to the entrepreneurial hustling of an emigrant named Samuel Zemurray. While not quite as intense as Upton Sinclair’s “The Jungle,” it weaves a similar story that may give you pause the next time you’re slicing bananas for your morning cereal or passing by a Banana Republic.

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Spring has sprung in my neck of the woods, which means festival season is in full swing. I was happy to come across a booth solely devoted to buttons, with a solid and surprisingly varied collection of fiction-related flair. It really doesn’t take much to make me happy.

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Reader comments: Nancy recommends “Discovery of Witches,” a trilogy by Deborah Harkness that recounts the trials and tribulations of a witch and vampire who fall in love, and decide to time travel. As I told her, I enjoyed the first two in the series, but found that by the third, the time travel twist had gotten hard to follow. Plus, the heroine had started to get on my nerves. I in turn recommended the “Outlander” series by Diana Gabaldon, which will satisfy anyone who likes time travel intertwined with historical fiction heavy with military action, pirates, courtly intrigue, and romance. Both have been made into television series.

Have a book recommendation involving food, well-done time travel plots, or non-exasperating heroines? Email me.


Webinars

None scheduled in the coming weeks. Previous webinars are on our YouTube channel. Contact Lorre for information.


Acquisitions, Funding, Business, and Stock

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Community Health Center opens a 31,000 square-foot Knowledge and Technology Center in its hometown of Middletown, CT. The facility houses the nonprofit’s administrative staff, including 70 IT employees. The new three-story building is adjacent to CHC’s primary care building, which also offers workforce development, telehealth, and educational programs.

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Inc. profiles San Francisco-based startup Karuna Health, which has developed patient engagement software that also acts as an EHR-friendly “shared inbox” for a patient’s providers. The company, which has raised $1.3 million so far, is focused initially on serving Medicaid populations. It has contracted with Coordinated Behavioral Care, which serves 50 health and human services agencies in New York City.


Government and Politics

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The Center for Medicare & Medicaid Innovation develops five new primary care payment models that focus on value-based care. Technology isn’t mentioned in the brief summary of each, but I’m betting practices that have already fine-tuned reporting capabilities within their EHRs will find participation easier than those that haven’t. Those that haven’t may not have the time or resources to look into participation requirements. Hopefully Dr. Jayne will weigh in later this week with her take on the feasibility of these models for independent and small practices.


Telemedicine

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An Englishman credits an NHS telemedicine app with saving his life while traveling abroad. After experiencing electric shock-like sensations down his arm and face for the second time in two days, Adrian Lancaster decided to video chat with a GP from NHS partner Livi while sitting in the Vienna airport. The physician told Lancaster to immediately have airport personnel call for an ambulance, as he was likely experiencing a brain bleed. Lancaster ended up spending a week in the hospital and traveling back to the UK by ambulance. “It doesn’t bear thinking about what would’ve happened if I’d have got on that flight,” he says. “The fact I was able to speak with an NHS doctor face-to-face within minutes, when I wasn’t even in the ­country, helped me realise how serious my condition was. I’ve no doubt the app saved my life.”


Other

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After two auditions in Savannah, GA, medical practice credentialing staffer Mary Dean wins over $50,000 on Wheel of Fortune in Los Angeles. Aside from her winnings, which she says she’ll use to replace her ailing Dodge Avenger, Dean enjoyed the behind-the-scenes fun: “You get to know the other contestants and you root for them, it was nice to get your hair and makeup done. Every commercial break they come out and redo your makeup. You feel like a star.”

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Steps to Recovery (PA) secures millions of billing-related documents connected to 145,000 patients after cybersecurity expert Justin Paine discovers them publicly exposed on the Internet. Paine believes the recovery center has yet to notify patients.

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ActivYouth Orthopaedics (NJ) notifies patients of a January ransomware attach that may have resulted in hackers accessing and using PHI for criminal gain. Practice owner Ronald Snyder, MD was able to restore files from backups.


Sponsor Updates

  • EClinicalWorks will exhibit at the NAACOS Spring 2019 Conference April 24-26 in Baltimore.

Blog Posts


Contacts

Jenn, Mr. H, Lorre

More news: HIStalk.

Get HIStalk Practice updates.
Contact us online.
Become a sponsor.

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